Compliant policy

Persici Financial Services Limited Complaints Procedure

Persici Financial Services Limited (hereinafter referred to as the “Company”) strive to meet our customers’ expectations in every aspect of our business. However, we understand that sometimes things go wrong. We take all concerns and complaints seriously and will work with you to resolve any issues that you raise with us. We encourage feedback from our customers and welcome the opportunity to put things right where you are not satisfied.

Our complaints procedure allows us to investigate your concerns and for you to provide additional information so that we can address the problem as quickly and effectively as possible. Our adherence to a structured complaints process enables us to improve our service and ensures that our customers can communicate with us effectively.

Submit a Complaint

If you’ve run into an issue or have a concern, we want to hear from you. Fill out the form below to let us know what’s going on, and our team will do our best to make things right. We appreciate your feedback and are committed to finding a fair and timely solution.